Terms of service

Terms of Service

Last Updated: 17.08.2025

Welcome to hookedtees.co (“we,” “our,” or “us”). By accessing or using our website, you agree to these Terms of Service (“Terms”). Please read them carefully before making a purchase. If you do not agree, you may not use our site or services.

1. Eligibility

  • You must be 18 years or older to purchase from hookedtees.co.

  • By using our site, you represent that the information you provide is true, accurate, and complete.

2. Products & Orders

  • We sell apparel (shirts and hoodies) for customers located in the United States only.

  • Product availability is shown in real time. If an item is not in stock, it will not appear as available for purchase.

  • Orders cannot be canceled or modified once they are placed.

3. Shipping & Delivery

  • Orders typically ship within 4–7 business days.

  • Transit time within the U.S. is usually 3–5 business days.

  • Free shipping is available on orders of 3 or more items. For orders under this threshold, shipping costs are calculated at checkout.

  • Delivery times are estimates and may vary. We are not responsible for carrier delays or circumstances beyond our control.

4. Returns & Refunds

  • We do not accept physical returns.

  • However, we offer a 30-day money-back guarantee if your order arrives damaged, defective, or lost in transit.

  • To request a refund or replacement, email support@hookedtees.co within 30 days of delivery with your order number and a clear photo of the issue.

5. Payments

We accept major payment methods, including: Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and others listed at checkout.

6. User Accounts

  • You may create an account to check out faster and manage orders.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree not to share your account or allow others to use it on your behalf.

7. Intellectual Property & Website Use

  • All content on hookedtees.co, including designs, logos, text, and images, are our intellectual property.

  • You may not copy, reproduce, or distribute our content without prior written consent.

  • You agree not to misuse our website (e.g., scraping, hacking, or fraudulent activity).

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our maximum liability for any claim relating to a purchase will not exceed the amount you paid for that item.

9. Dispute Resolution & Arbitration

  • Any disputes between you and hookedtees.co will be resolved through binding arbitration, rather than in court.

  • By using our site, you waive the right to a jury trial or to participate in a class action.

  • Arbitration will take place in the United States under the rules of the American Arbitration Association (AAA).

10. Changes to Terms

We may update these Terms from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated Terms.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Contact Us

For questions about these Terms or your order, please contact us at:
📧 support@hookedtees.co